1. About Laney Glow
Laney Glow LLC is a skincare company offering handmade and small-batch skincare products.
Our products are created with carefully selected ingredients and are intended for cosmetic and personal-care use. Product descriptions, ingredient lists, photographs, and other information are provided to help customers make informed purchasing decisions.
2. Eligibility
You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, to make purchases through our Website.
By placing an order, you represent that the information you provide is accurate, complete, and current.
3. Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, photographs, pricing, and other information displayed on the Website are accurate.
However:
- Product colors, textures, scents, shapes, and appearances may vary because our products may be handmade or produced in small batches.
- Photographs may not perfectly represent the actual appearance of a product.
- Product availability may change without notice.
- We reserve the right to correct typographical, pricing, product-description, or other errors on the Website.
We do not guarantee that every product will produce the same results for every customer.
4. Cosmetic Use Only
Unless expressly stated otherwise, Laney Glow products are cosmetic products intended for external use.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Nothing on this Website should be interpreted as medical advice, dermatological advice, or a guarantee of a particular skin result.
If you have a medical condition, are pregnant or nursing, are using prescription skincare, or have concerns about whether a product is appropriate for you, consult a qualified healthcare professional before use.
5. Ingredients, Allergies & Skin Sensitivity
Customers are responsible for reviewing the ingredient list of each product before purchasing or using it.
If you have known allergies, sensitivities, or ingredient intolerances, do not use a product containing an ingredient to which you may react.
Because individual skin can react differently to cosmetic ingredients, we strongly recommend performing a patch test before applying a new product extensively.
Stop using a product immediately if you experience significant irritation, burning, swelling, rash, difficulty breathing, or another concerning reaction, and seek appropriate medical attention when necessary.
Laney Glow is not responsible for an allergic reaction, irritation, sensitivity, or other adverse reaction resulting from a customer’s failure to review ingredients, perform an appropriate patch test, follow product directions, or disclose relevant allergies or sensitivities.
6. Proper Product Use
Customers agree to use products only as directed on the product packaging, product page, or other instructions provided by Laney Glow.
Do not:
- Consume products unless the product is specifically labeled for ingestion.
- Apply products to the eyes or inside the eyes.
- Apply products to broken, infected, or severely irritated skin.
- Use a product in a manner inconsistent with its labeling or intended cosmetic purpose.
- Mix products with other substances in a way that may alter their intended formulation or safety.
Keep products away from children.
7. Orders
When you place an order through our Website, you are making an offer to purchase the products selected in your order.
After you submit an order, you may receive an order confirmation. An order confirmation does not necessarily mean that Laney Glow has accepted the order.
We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:
- Product availability;
- Pricing or listing errors;
- Suspected fraudulent or unauthorized transactions;
- Incorrect customer information;
- Shipping limitations;
- Unusual purchasing activity; or
- Other circumstances requiring cancellation.
If we cancel an order after payment has been processed, we will provide any refund required by applicable law and our applicable refund policy.
8. Pricing & Sales Tax
All prices displayed on the Website are subject to change without notice.
The price charged for an order will generally be the price displayed at the time the order is submitted, except where an obvious pricing or technical error occurs.
Applicable sales tax, shipping charges, and other applicable fees may be added to your order before checkout.
9. Payment
You agree to provide accurate and complete payment and billing information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Laney Glow reserves the right to use third-party payment processors to process transactions. We do not intentionally store complete payment-card information on our own systems when payment processing is handled by a third-party payment provider.
Payment processing may be subject to the terms and privacy practices of the applicable payment processor.
10. Shipping & Delivery
We will make reasonable efforts to process and ship orders within the timeframe stated on our Website or applicable Shipping Policy.
Shipping times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, holidays, address errors, or other transportation issues.
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned to Laney Glow because the customer provided an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
If we cannot ship an order within the promised timeframe, applicable law may require us to provide notice and, depending on the circumstances, an opportunity to cancel the order and receive a refund.